The Facilitation Analytics series of four books gives you the tools to create public engagement efforts that make a sustained, positive difference in your community, long after the excitement of a rousing town hall or election has faded.

The series distills the lessons  learned over a long career of navigating public policy disputes and working with various forms of community engagement. 

Architecture of Engagement lays the groundwork for success. It shows you how to evaluate the environment for public engagement in your community, design your process to mesh with that environment, and align your process with what’s going on in the community. 

Navigating with 3-D Evaluation builds on that foundation. It shows you how to engage stakeholders by developing shared goals and vision, how to maintain trust and navigate around obstacles such as budget cutbacks, and hand off responsibilities after the dialogue process has concluded to ensure that commitments are honored. It provides key tools for documenting outcomes.

Understanding the Facilitation Cycle helps you plan and successfully shepherd people through a single event.  Dealing with Disruptors helps you anticipate and plan for difficult interactions. Both of these books are useful for training community facilitators.

All four books provide actionable advice to engagement specialists and community and government stakeholders.  They are practical tools for promoting engagement and  strengthening democracy.

All four can also be used to train community facilitators.